Police verification
Character and address verification on record before a driver is rostered, with a copy available to corporate and agency clients who ask for it.
None of it is unusual. What is unusual in this market is that it is checked for every driver, every time, and kept current rather than filed once.
Character and address verification on record before a driver is rostered, with a copy available to corporate and agency clients who ask for it.
Valid commercial driving licence and public service vehicle badge, checked against expiry dates rather than assumed to still be good.
Clean uniform, visible ID, no smoking in the vehicle, no unscheduled stops and no commission detours to shops or emporiums. Ever.
Hindi throughout, with working English on request at the time of booking — specify it and the roster is built around it, rather than hoping on the day.
Drivers on the outstation corridors have run them repeatedly — Ayodhya, Prayagraj, Bodh Gaya — including where to halt, refuel and clear a state border.
Night halts and rest are planned into multi-day itineraries. A tired driver on the highway at 2 am is a risk we price in rather than pass to your guest.
The same four steps whether it is one airport transfer or a seventeen-seat batch on a five-day circuit.
A driver is picked for the route, the vehicle class and any language request — not whoever happens to be free that morning.
Driver name, mobile number, vehicle model and registration go to you — or straight to your guest, or to your ops desk, whichever you prefer.
Dispatch targets arrival ahead of schedule, tracking the flight or train so a delay moves the driver rather than stranding your guest.
Changes mid-trip go through dispatch, not driver-to-guest negotiation. Live location on request for as long as the vehicle is running.
No call centre and no ticket number. Four functions, one phone line, and the person who picks up can actually change your booking.
Owns the vehicles and the rates. Agency pricing and contract terms come from him directly.
Takes the booking, assigns the vehicle, tracks the flight and handles every change mid-trip.
Uniformed, badged drivers who speak Hindi and working English, and who know the ghat lanes.
Raises the tax invoice, consolidates agency billing monthly and keeps your input credit clean.
The dispatch desk answers around the clock — calls and WhatsApp, every day of the year.